Yobi - Optimise Your Communication with Yobi's Central Platform
Yobi Features
Yobi is a tool that enables small businesses to streamline their customer conversations. With its powerful AI tools , it centralizes all customer conversations into one inbox, regardless of the channel, and in the customer's preferred language. Key features and advantages include:
- Centralized inbox : All customer conversations are managed in one place, making it easier to track and respond to inquiries.
- AI-powered : Yobi's AI tools help automate repetitive tasks and provide personalized responses to customers.
- Multilingual : Yobi supports multiple languages, allowing businesses to communicate with customers in their preferred language.
- Omnichannel support : Yobi integrates with various channels, including email, social media, and messaging platforms.
- Small business focus : Yobi is designed specifically for small businesses, providing them with the tools they need to improve customer interactions.
Use cases for Yobi include:
- Customer service : Yobi helps businesses manage customer inquiries and support requests across multiple channels.
- Sales : Yobi can assist with lead generation and customer engagement, improving the sales process.
- Marketing : Yobi can help businesses engage with customers on social media and other channels, improving marketing efforts.
