Cordless - Modern customer service using Cordless

Cordless  Features

Cordless is an AI-powered contact center solution that helps customer support teams provide better service over the phone.

Key features include:

• Automatic call transcription : Transcribes calls in real-time, saving time and improving accuracy
• Conversation intelligence : Analyzes calls to provide insights into customer behavior and preferences
• Sentiment analysis : Determines the emotional tone of a call to help agents respond appropriately
• And much more!

Cordless is an ideal fit for businesses that want to improve customer experience over the phone .

Use cases:

• Customer support : Provides agents with the tools they need to handle customer inquiries with ease
• Sales : Helps sales teams close deals more effectively by providing insights into customer needs and preferences
• Marketing : Provides valuable data on customer behavior and preferences that can be used to improve marketing campaigns